Every job carries its approvals.

What the workshop keeps.

Check-in evidence

Complaint, mileage, fuel, belongings, condition photographs, keys and the collector are recorded, and the customer acknowledges them. Once submitted, evidence changes only by an appended correction.

Diagnosis before repair

An advisor can authorise a priced diagnosis first. Finding more work creates a separate approval.

Supplements that respect earlier approvals

New findings and price changes are versioned. Work already approved carries on, and an outdated approval link cannot approve a later price.

Independent quality checks

A failed check sends the job back for rework and blocks collection. A technician cannot sign off the checks that must be independent.

Holds with an owner

Parts, approval, sublet and resource holds each record an owner, an expected resolution and the promise given to the customer.

Comebacks without blame

A repeat complaint links back to the earlier job for review. It does not blame a technician or bill the customer automatically.

Four facts, never one status.

A job can be technically complete and still waiting for payment. Meludu keeps progress, approval, settlement and custody apart.