Bring every car back for its next service.
Meludu works out when each car is due, from your service schedules and its mileage, and shows your team who to call today.
The right owner, at the right time.
When a car changes hands, reminders stop going to the old owner. When the customer books, the reminders stop. If they cancel the booking, the reminders pick up where they stopped.
- Due by date and by mileage
- Worked out from the schedules you set for each model. A car with no mileage history is reminded by date, and the screen says so.
- People who said no are left out
- Anyone who opted out is checked again at the moment a reminder or a campaign goes out, not only when it was planned.
- Licence and insurance renewals
- Roadworthy, licence and insurance dates, each labelled with who gave them to you.
- Campaigns within a budget
- A second person approves the budget. Only the approved list is contacted, and anyone who opted out since is skipped.
- Service plans
- Sell prepaid services with their own terms. Each visit uses one, a plan cannot be used beyond what was sold, and it moves with the car when the terms allow.
- Work the customer said no to
- Declined safety work comes back to your team the next day. Advice waits longer.
- Referrals that are earned
- A referral reward is recorded only after the new customer has had work done or paid for a car.
Meludu says who and when. Your team makes the call.
Your staff send each reminder by phone, SMS or WhatsApp, and every one is written down against the customer.